WE ARE HIRING

Operational Guidance:

• Provide franchisees with operational guidance and best practices to ensure brand consistency and service excellence.
• Assist franchisees with the onboarding process, including training and setup.

Compliance & Standards:

• Monitor franchise operations to ensure compliance with company standards and policies.
• Address any deviations from standards, providing corrective action plans as necessary.

Performance Analysis & Reporting:

• Analyze franchise performance metrics and provide feedback to franchisees.
• Generate regular reports on franchise performance for senior management.

Training & Development:

• Coordinate training sessions and workshops for franchisees to enhance their skills and knowledge.
• Keep franchisees updated on new company products, services, and initiatives.

Conflict Resolution:

• Mediate and resolve any conflicts or disputes between the company and franchisees, ensuring a harmonious working relationship.

Feedback Loop:

• Gather feedback from franchisees on company support, products, and services.
• Collaborate with internal teams to implement improvements based on franchisee feedback.

Required Qualifications & Experience:

• Bachelor's degree in Business Administration or related field.
• Minimum of 1 year of experience in franchise management or a similar role.
• Strong understanding of franchise operations and industry best practices.

Skills:

• Excellent interpersonal and communication skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple tasks and projects simultaneously.
• Proficient in MS Office and franchise management software.
• Strong organizational and time management skills.

Personal Attributes:

• Detail-oriented and results-driven.
• Team player with a collaborative approach.
• High level of integrity and professionalism.